Customer Support - Service Requests

Service Requests

You now have the ability to create and view submitted Service Requests directly from the Customer Portal

To create a new service request, please follow the steps below:

1. Select Requests from the left menu.
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3. Select Service Request
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5. Once the page loads, click Submit Service Request as shown below:
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7. Verify the Property, Site #, and Service Request Type is accurate.
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9. Select the Priority and Request Type from each dropdown
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11. Enter both a Subject as well as a Description in each field as shown below:
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13. Be sure to select the Access Entry Note as well as include any special instructions (if needed)
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15. Once complete, click Submit
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