Final Utility Meter Readings
It’s time to go back to the Resident Home Move Out record to send any final utility meter readings to NUBS, if applicable at your property. Final utility meter readings can be sent to NUBS via NetSuite any time after the final read date and move out date.
- Go to the Lease Operations Tab > Move Outs. Under the Pending Move Out tab, select the Record ID.
- Click the Get Last Meter Reads button in the upper left of the Move Out screen. Clicking this button will send the data from NUBS to the Termination Inspection for the last regular meter read.
- Under the Move Out Steps, click the Completed link for the Commencement/Termination Checklist.
- Under Primary information of the Commencement/Termination Inspection, you should see the last regular meter reads from the NUBS database, which will be shown under "Nubs Recent Read Date" and "Last Meter Reads."
- Add a “Current Meter Read” which should be the meter reading on the day of Move Out. The meter reading cannot be entered until the day following that date. Once the “Current Meter Read” is entered, click Submit to NUBS.
- Note: If a site only uses NUBS for certain utilities or not at all, the utility readings section will reflect this with an "N/A" for the specific utility or all utilities. In the case of N/A, no current meter reading needs to be added.
- If the NUBS process passes, the Nubs Response will show as Pass and the Utility Invoices/Credit Memos field will show as Pending. Once Pending changes to Received, the ledger is updated and the utility charges will be automatically added to the customer’s invoice.
Keep in mind that there can be a delay of up to 24 hours for the invoices, especially at busy times (like the end of the month) when many NUBS transactions are being processed.If the NUBS process fails, you can try resubmitting. If NUBS still fails, please reach out to Concierge.