NetSuite - One-Time Charges

NetSuite - One-Time Charges

In addition to recurring charges such as rent, there may be times when a resident must be charged a one-time fee.  Examples include forced mows, bulk trash charges, or any other one-time fees.  

A running list of one-time charges that have been charged to the customer is visible on the customer’s Lease Agreement screen by clicking Charges on the left sidebar. 

To add a one-time charge:

1. Navigate to the Charges tab on the Lease Agreement sidebar.
2. Click the Add Charges button near the top of the screen.
3. Complete the Add Charge pop-up that appears. 
   • Select One Time as the Billing Type.
   • Select whether the one-time charge is a Security Deposit (Yes/No).
   • Select the type of charge from the Item dropdown.  
   • Enter the Billing Date.  
     Note:  The billing date must be today’s date or after; charges cannot be backdated.
   • Enter the Amount.
4. Add any Remarks that are relevant to the charge. 
5. Please note, recurring rent charges may NOT be added or ended by a property. The Main Office will set up new Lease Charges to account for rent increases. 

One-time charges also appear on the Customer Ledger, where the invoice for the one-time charge can also be accessed.  Note that it takes approximately 15 minutes from the time the charge is created for the invoice to appear.