NetSuite - Review Proposed Increases and Renewals/Denials

Review Proposed Increases and Renewals/Denials

1. In NetSuite, navigate to Lease Operations > Rental Program Home Rent Increase > List
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2. Click the month to review.
   • Note: The month selected is the month that the renewal notice will be sent, which is 3 months prior to the expiration of the resident’s current lease. 
3. Review the resident information on the table , including the proposed increase amount and the New Site Rent + Home Rent.  This is the resident’s new rent amount after the increase becomes effective. 
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   • The Auto Denial column (scroll to the right) will indicate whether the system has automatically denied the renewal. 
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4. To make any changes, click the checkbox next to the site number. If the same change is needed for multiple renewals, multiple checkboxes can be selected. Then do one of the following:
   • Click Update Increase Amount to propose a different increase amount than what was suggested.  Then click Submit. 
   • Click Term Exception to indicate a number of months for the renewal other than the standard 12 months. Add a comment indicating why the change is requested. Then click Save & Submit for Approval. 
   • Click Update Renewal Decision to request that an auto-denial be reversed, or that a resident who was not auto-denied be made ineligible to renew.  Then click Save & Submit for Approval.
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5.  If no change is suggested, click the checkbox(es) next to the site number and then click Submit to RVP.  
   
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Once submitted to the RVP, the renewal recommendations can be viewed in the Pending For Approval tab.  

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