NetSuite - RVP Approval / Rejection Renewals

NetSuite - RVP Approval / Rejection Renewals

RVPs can approve community manager recommendations, reject them, or override increase amounts. Once the RVP has made these final decisions, the renewal process will continue to the Revenue Management Team, who will generate the increase notices to be sent to residents whose leases will be renewed.  

1. In NetSuite, navigate to Lease Operations > Rental Program Home Rent Increase > List.
2. Select the property to review.
3. Click the month to review.
   •  Note: The month selected is the month that the renewal notice will be sent, which is 3 months prior to the expiration of the resident’s current lease. 
4. Review the proposed information for the renewals on the Pending For Approval tab.
   For example, this renewal was not auto-denied, but the community manager has indicated they would like to deny renewal in order to make the home FSO (for sale only). 
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5. Check the box next to the site number, then select Approve if approved, Reject if rejected, or Update Increase Amount to override the community manager’s proposal. 
   
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Note: If the Community Manager has suggested a different increase than the budgeted amount, their recommendation will appear in the table .  In order to accept the CM’s proposed increase, the RVP must check the box next to the resident’s information and click Update Increase Amount to enter the adjusted increase amount, the follow the prompts to save it, then approve it. 

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